Move Beyond Regulatory Compliance To Level-Up Strategies & Deliver Powerful, Holistic Operational Resilience Through Future-Focused Frameworks & Strategies:
Proactive, Maturing & Embedded Operational & Organisational Resilience & Risk Strategies For Financial Services
5th Annual One-Day, Financial Services-Led Conference Networking Exhibition, Institute of Civil Engineers, One Great George Street, Central London, 15th September 2026
08.30 Registration & Informal Networking
OPENING REMARKS
09.00 GIC Welcome & Morning Chair’s Opening Remarks
Emma Mansfield, Operational Resilience Director, Lloyds Banking Group
Embedding & Maturing Resilience
OPENING KEYNOTE
09.10 Deliver Resilience Beyond Regulatory Compliance That Truly Becomes BAU & Drives Long-Term Security, Stability & Sustainability of Businesses & Services
- How can companies ensure momentum is maintained around resilience both with teams and senior leadership post-deadlines?
- Regulators and leaders want to see resilience ‘embedded and maturing’, but what does this look like in practice, and what steps can professionals take to achieve it?
- As resilience programmes mature, how do organisations need to evolve governance, accountability, and culture structures to support long-term resilience?
Krysta Broughton, Senior Operational Resilience Manger, Bupa Group
09.35 Closing the Gap Between IT Incidents and Enterprise Response
Many financial institutions have invested heavily to meet compliance requirements, but incidents still expose disconnects between IT operations, crisis management and executive decision-making. This session will explore how leading organisations are connecting IT detection, automated workflows and enterprise-wide incident response to reduce disruption, improve decision-making and protect critical business services. Attendees will leave with a practical blueprint for moving from compliance to operational resilience.
Graeme Orsborn, Vice President, Sales, Everbridge
Third Party Risk Management
PANEL Q&A
09.50 Develop Powerful, Practical Strategies To Move Beyond Risk Identification With Third Parties To Truly Mitigate & Protect Critical Services From Supply Chain Risks
- How can organisations move beyond mapping and identifying third party risks to become truly comfortable with the resilience of their third parties and supply chain?
- What practical steps can companies take to mitigate external risks in their supply chain and protect critical services?
- How can companies manage divergent international regimes on third party risk and ensure they’re delivering streamlined, consistent compliance with regulation?
- Uncover truly accurate and valuable information from third parties and ensure full visibility of potential vulnerabilities and risks
Michael Georgiou, Group Head of Operational Resilience & Third Party Risk Management, Bupa Group
Margaret Zimunhu, Head of Operational Resilience & Operational Continuity in Resolution, Investec
Anita Barber, Head of Supplier Management & Business Services, CIB, Lloyds Banking Group
Dorothy Hamilton, Director of Supplier Management, M&G Investments
Toju Dediare, Cyber & Information Governance Advisor, i-confidential
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