From the producers of The Operational & Organisational Resilience Conference in London
bringing our industry-leading conference to the European market
Adapt To New Risks & Sustain Momentum Post-DORA With Strategic Risk Management Against Complex Cyber, Third Party Risk & Geopolitical Threats For
Proactive, Future-Focused & Crisis-Ready Operational & Organisational Resilience Strategies For Financial Services
One-Day, Financial Services-Led Conference Networking Exhibition | Hotel Casa, Amsterdam | 7th May 2026
08.30 Registration & Informal Networking
OPENING REMARKS
09.00 GIC Welcome & Morning Chair’s Opening Remarks
Kurt Neilson, Resilience & Supplier Oversight Director, Aegon UK
Embedded Operational Resilience
OPENING KEYNOTE
09.10 Build Resilience Of Business Operations Whilst Facing Complex Challenges & Polycrisis
- How is the global threat landscape evolving and how do resilience frameworks need to adapt?
- What are the elements of a program of holistic resilience lifecycles and how can they be integrated into strengthened frameworks?
- With the DORA deadline in the rearview mirror, how can resilience professionals ensure it remains a priority throughout their organization?
Michael Ehrnsperger, Head of Group Protection & Resilience, Allianz SE
Third Party Risk Management
PANEL Q&A
09.35 Ensure Gold-Standard Mapping & Monitoring Throughout Third Party Supply Chains & Protect Businesses Against External Threats
- Develop powerful monitoring and mapping strategies across complex supply chains and critical ICT services for proactive due diligence against risk
- Effectively mitigate against concentration risk with hyperscale cyber and cloud suppliers, and ensure continuity plans can withstand disruption to cloud services
- How can organisations gain visibility into 4th party and supply chain resilience and truly have the information needed to determine risks and vulnerabilities?
Vytautas Adomaitis, Global Head of IT Resilience, Danske Bank
Yacine El Mhamedi El Alaoui, Head of Global Markets Operational Security & Resilience, Societe Generale – Corporate & Investment Banking
Daryl Mangan, Head of Resilience, Outsourcing, Continuity & Resolution Risk Oversight, NatWest Group
Samuele Erbi, Head of Third Party Management & Procurement, Wise
Anamica Ramkhelawan, Head of Procurement Operations, ING
10.05 Bonus Session; Reserved For Exclusive Conference Partner
View From The Regulator
KEY REFLECTIONS
10.20
10.40 Morning Refreshment Break With Informal Networking
Cyber & Cloud Security
11.10 Keep Pace With The Evolving Threats Of Cyber Security & Ensure The Resilience Of Critical Business Services
- What key trends in cyber and cloud threats are financial services firms currently facing, and how can companies develop resilient strategies to protect their organisation?
- How can financial services better engage and collaborate with cloud providers to deliver joint resilience, through elements such as joint testing?
- Develop gold-standard recovery strategies when faced with complex cloud disruption and ensure consistent service delivery
Catalin Cosma, Cyber Regulatory Lead APAC (Director), UBS
11.30 Bonus Session; Reserved For Exclusive Conference Partner
DORA Implementation - Reflections & Learnings
PANEL Q&A
12.00 Reflect On The Key Challenges & Successes Of DORA Implementation & Move Beyond Checklist Compliance To Living, Breathing Operational Resilience
- One year on! What key reflections and takeaways do professionals take away in the year following DORA implementation?
- How have self-assessments changed over the last year and how are companies showcasing resilience maturing to regulators within self-assessments?
- What have testing regimes shifted and developed over the past year, and how has that influenced company playbooks and recovery strategies?
- What key gaps still remain to ensure resilience and go above and beyond DORA regulations?
Isabel Ringsby, Head of Third Party Risk Management Services, SEB
Koen Harmsen, Global Head Non-Financial Risk / Execution, Delivery & Process Risk Management, ING Bank
Wolfgang Milberg, Senior Executive Manager – Project Lead DORA (Digital Operational Resilience Act), Munich Re
Clara Le Gros, AWM Europe Chief Technology Risk Officer, Natixis Investment Managers
Regulatory Responses & Frameworks
12.30 Meet The Competing Needs of National & International Regulators Through Practical & Flexible Operational Resilience Frameworks
- How can organisations reduce complexity when dealing with similar but different regulatory needs, and deliver streamlined and compliant resilience?
- What’s the best manner for organisations to showcase maturity with regulatory needs, rather than just compliance?
- With resilience legislation emerging in new markets across the globe, how can flexible and adaptable frameworks be created to meet future regulatory requirements around the world?
12.30 Perspective One
Pau Prieto Marques, Head of NFR Nordics – Non-Financial Risk, Danske Bank
12.50 Perspective Two
Joshua James, Head Resilience – Africa, Middle East, Europe & Americas, Standard Chartered
13.10 Lunch & Informal Networking For Speakers, Delegates & Partners
Facilitated Peer-To-Peer Discussions:
Network & Discuss Hot Topics With Insightful Expert & Have Your Key Issues Answered
13.40
A. The Role Of People In Operational Resilience
Dr Martha Phillips, Enterprise Risk Director Risk & Compliance, AXA UK&I
B. Risk Assessments
Verena Stefan, Head of Operational & Non-Financial Risk Management, Erste Group
C. Concentration Risk
D. Operational Resilience & Business Readiness
Violeta Cadosch, Head Operational Resilience & Governance L&H Reinsurance, Swiss Re
OPENING REMARKS
14.10 Afternoon Chair’s Opening Remarks
Geopolitical Risks & Global Threats
PANEL Q&A
14.20 Ensure Resilience Throughout Complex Global Supply Chains & Deliver Continuity In The Face Of Escalating Threats & Shifting Alliances
- With multiple complex geopolitical challenges around the world, how can organisations determine the right risk thresholds and segmentation around the globe, for physical assets, digital services and third party suppliers?
- How can organisations gain greater intelligence into potential global risks and threats to escalate issues and contingency plans before issues spiral out of control?
- It’s not one issue, its multiple! How can continuity plans account for polycrisis situations and the ripple effects of when geopolitical issues arise?
- Develop co-ordinated response plans for global threats and ensure joined up thinking in the face of complex challenges
Rafał Jasieniecki, Head of Operational Resilience, Interactive Brokers
Daniel Regending, Head of Regional ORM Portfolio Oversight for Germany & Europe, DWS Risk Oversight, Deutsche Bank
14.50 Bonus Session; Reserved For Exclusive Conference Partner
Scenario Testing
15.20 Strengthen Testing Regimes To Directly Assess The Impact Of Business Disruptions & Plug Gaps In Resilience Frameworks
- How can operational resilience be embedded across all phases — normality, crisis and resolution — and at every organisational layer?
- How are testing outcomes presented and used to inform medium-to-long-term decision-making across organisational levels?
- What initiatives (e.g., playbooks, tools or cross-functional programmes) are being developed by organisations to strengthen operational resilience?
- Do operational resilience testing exercises enable institutions to capture the full spectrum of second-round effects — from idiosyncratic to systemic threats?
Isabel Garcia Mora, Head of Group Crisis Management Recovery & Resolution, Banco Santander
Incident Management & Reporting
15.40 Unlock The Potential Of Incident Management To Strengthen Supply Chain Resilience
- Deep dive into the latest incident management approaches and their importance
- Integrate incident management within resilience frameworks to ensure joined up thinking and consistency in reporting across the businesses
- Understand the value of conducting lessons learned and how this supports a robust future for incident management
Christian Hölters, Regional Head of Third Party Risk Management, HSBC
16.00 Afternoon Refreshment Break With Informal Networking
AI & New Tech: Innovations & Risks
16.30 Harness The Power Of AI To Boost Resilience & Efficiencies Whilst Ensuring Guardrails Against The Introduction Of New Tech & New Risks
- How can organisations harness AI within operational risk management whilst keeping decision making safe, transparent and accountable?
- Determine the right balance of restrictions and openness internally to ensure AI usage has the right guardrails without stifling innovation and business improvements
- With technology moving faster than regulation can keep up with, what future tech innovations should resilience professionals expect to emerge as threats and how can they begin to prepare to secure organisations against them?
Future Of Operational Resilience
PANEL Q&A
16.50 Horizon Scanning For The Future Risks Threatening Financial Services To Develop Future-Fit Strategies Which Secure Long-Term Resilience
- What key threats are on the horizon for risk professionals to prepare their organisations for?
- Can greater collaboration across financial services and their suppliers both reduce workloads and develop industry-led responses to shared threats?
- How can organisations prepare effectively for an era of combined disruptions and interconnected resilience threats?
- As threats shift and tech advances, what key skills do resilience professionals need to sharpen to continue innovating and meeting future risk profiles?
Joshua James, Head Resilience – Africa, Middle East, Europe & Americas, Standard Chartered
17.20 Afternoon Chair’s Closing Remarks & Official Close Of Conference
