From the producers of The Operational & Organisational Resilience In Financial Services Conference in London, bringing our market-leading conference to a cross-sector audience for optimum learnings!
Boost Business Protections Against Increasingly Complex Cyber, Third Party & Geopolitical Threats & Ensure Defences Can Drive Business Continuity Through
Proactive, Strategic & Crisis-Ready Operational Resilience & Third Party Risk Management Strategies
A One-Day, Cross-Sector Conference & Networking Exhibition, Hilton Canary Wharf, London, 24th June 2026
Gold-Standard Cyber & Cloud Security: ■ Third Party Risk Management Strategies ■ Powerful & Adaptable Crisis Management ■ Guard Against Geopolitical Risk & Global Threats ■ Managing Regulatory Expectations ■ Ensure Business Continuity Under Pressure ■ Communicate The Importance Of Resilience ■ AI Governance & Security ■ Strategic Exit Planning ■ Flexible Governance Frameworks ■ Meet The Future Challenges Of Operational Resilience
08.30 Registration & Informal Networking
OPENING REMARKS
09.00 GIC Welcome & Morning Chair’s Opening Remarks
Paul Goulding, Digital Business Continuity & Disaster Recovery Manager, Southern Water
Cyber & Cloud Security
09.10 Gold-Standard Cyber & Cloud Security Strategies To Protect Against Advanced Threats & Sophisticated Attacks To Ensure Watertight Business Protections
- Embedding cyber security fundamentals: Getting the basics right
- Modern cyber defence: Prioritising detection, response, and recovery through mature operating models and well‑practised incident management
- Using risk & threat intelligence: Applying real‑world threat data and business impact insights to prioritise investment and communicate risk to executives and the board
- Governing cloud & third‑party risk: Maintaining assurance over cloud and suppliers through clear accountability and continuous monitoring, without slowing delivery
Stuart Lewis, Chief Information Security Officer (CISO), UK Civil Aviation Authority
Third Party Risk Management
PANEL Q&A
09.30 Identify, Manage & Mitigate Third Party & Supply Chain Vulnerabilities To Maintain Resilient, Reliable Operations
- How can organisations develop strong mapping and visibility systems of key suppliers and develop deeper knowledge of supplier resilience and vulnerabilities?
- How can monitoring of third parties be boosted to drive security without overburdening suppliers – or our own internal capabilities?
- How can companies mitigate against concentration risk and ensure security eggs aren’t all in one basket in an era of global cloud providers?
- Gain insights into 4th, 5th and nth party risks and truly understand the risks and vulnerabilities further through the supply chain
Andrej Kurlovic, Chief Information Security Officer & Data Protection Officer, Home Bargains
Colin Lowe, Head of Operational Resilience, Sainsbury’s
Paul McAleese, Director Digital Strategy for Supply Chain Risk, Resilience & Network, Johnson & Johnson
Joseph Harrison, Head of Procurement Operations & Third Party Risk, The AA
10.00 Bonus Session; Reserved For Exclusive Conference Partner
Crisis Management Strategies
PERSPECTIVE ONE
10.15 Strengthen Organisational Capabilities To Manage Crises Decisively, Coordinate Effectively & Recover With Confidence Across Complex Scenarios
- Draw up and develop best-in-class crisis frameworks & playbooks that can respond with speed and vigour to complex situations
- How can teams be brought together during times of peace and stability to ensure collaboration and joined up thinking when crisis hits?
- How can professionals ensure access to accurate and reliable data during crisis and ensure data-led decision making and resolutions?
- Define a minimal viable proposition (MVP) through proactive Loss of Business Process Planning
- Build continuous improvement into the heart of crisis planning to ensure strategies meet the constantly shifting threats facing organisations
John Frost, Former Group Head of Business Continuity at Marks & Spencer & Chairperson, RBCA
10.35 Morning Refreshment Break With Informal Networking
Crisis Management Strategies
PERSPECTIVE TWO
11.05 Strengthen Organisational Capabilities To Manage Crises Decisively, Coordinate Effectively & Recover With Confidence Across Complex Scenarios
- Draw up and develop best-in-class crisis frameworks & playbooks that can respond with speed and vigour to complex situations
- How can teams be brought together during times of peace and stability to ensure collaboration and joined up thinking when crisis hits?
- How can professionals ensure access to accurate and reliable data during crisis and ensure data-led decision making and resolutions?
- Build continuous improvement into the heart of crisis planning to ensure strategies meet the constantly shifting threats facing organisations
Brian Davis, Group Head of Operational Resilience & Crisis Management, Babcock International Group
11.25 Bonus Session; Reserved For Exclusive Conference Partner
Geopolitical Risks & Volatility
PANEL Q&A
11.55 Ensure Resilience Throughout Complex Global Networks & Changing Threats In The Face Of Shifting Landscapes & Interconnected Issues
- In the face of volatile, complex and changing global challenges, how can organisations adapt quickly to threats to physical assets or third party supplier risks and ensure resilience?
- What risk thresholds or assessments should organisations rely on to inform decision-making around global risks?
- How can continuity plans account for the snowball impacts following crisis situations and ensure preparedness for the aftershocks?
Otso Iho, Global Head of Business Resilience, Vodafone
James Hankey, Global Head of Safety, Security & Continuity, British Council
Rob McAllister, Group Head of Technical Resilience, Sky
Regulatory Responses
12.25 Adapt To Broad, Evolving Resilience Requirements While Ensuring Resilience Programmes Stay Practical & Proportionate
- What’s the best way for organisations to showcase maturity with regulatory requirements, as opposed to simply showing basic compliance?
- How can organisations prepare effectively for regulatory changes and ensure they’re ahead of the curve with regulatory compliance?
- What opportunities exist for cross-sector collaboration to influence future resilience standards?
12.45 Lunch & Informal Networking For Speakers, Delegates & Partners
Facilitated Peer-To-Peer Discussions:
Network & Discuss Hot Topics With Insightful Expert & Have Your Key Issues Answered
13.15
A) Lessons Learned
Jaimini Patel, Head of Risk & Business Continuity, Roche Diagnostics
B) Crisis Readiness
Gillian McAuslane, Crisis Management & Testing Lead, M&G
C) Risk Assessments
D) AI & New Tech
OPENING REMARKS
13.45 Afternoon Chair’s Opening Remarks
Hannah Jones, Group Head of Business Continuity, JD Sports Fashion
Business Continuity & Disaster Recovery
13.55 Strengthen Business Continuity & Recovery Capabilities To Maintain Critical Services During High-Impact Disruptions
- How can organisations identify true critical processes and map the dependencies that determine realistic recovery objectives?
- How can continuity and disaster plans be effectively tested and put through their paces to identify and plug potential gaps?
- Bring together the different elements and stakeholders within recovery programmes to ensure cohesive, coordinated recoveries
James Spink, Global Resilience Manager – Continuity, IHG ® Hotels & Resorts
14.15 Bonus Session; Reserved For Exclusive Conference Partner
Communicating Resilience Internally
PANEL Q&A
14.45 Equip Leaders & Teams With Clear & Actionable Resilience Programmes, Messaging & Cultures That Minimise Risk & Boost Security Top To Bottom Across The Organisation
- How can professionals ensure that security and resilience is top of mind for senior leaders and secure operational resilience as a board-level issue?
- Break down internal silos to bring all teams on a singular, consistent resilience journey
- How can resilience and security be embedded throughout all layers of the business and ensure it is seen as a top priority?
Janine Goodwin, Group Head of Risk, Manchester Airport Group (MAG)
Shaun Murray, Business Continuity & Change Manager, TransPennine Express
Rebecca Fenemore, Head of Procurement & Supplier Management, Thames Water
Scott Brayshaw, Cyber Security & Data Manager, UK&I, McDonald’s
Matthew Taylor, Operational Resilience Manager, bet365
AI Governance & Security
CASE STUDY
15.15 Ensure AI Systems Enhance Rather Than Undermine Operational Resilience Through Effective Safeguarding Processes
Spencer Scott, Global Head of Information Security, AllSaints
Strategic Exit Planning
15.35 Ensure Smooth Transitions Between Service Providers Without Disrupting Operations Or Customer Outcomes
- How can companies map critical dependencies and define realistic exit triggers, timelines and continuity needs?
- Develop exit planning strategies from critical third parties that enable controlled, simplified transitions whilst keeping data and operations secure
- When the worst does happen, how can organisations manage and mitigate against stressed exits and reduce disruption to customers and services?
15.55 Afternoon Refreshment Break With Informal Networking
Resilience Frameworks & Governance
16.25 Design Practical, Proportionate Governance Frameworks That Go Beyond Documenting Resilience To Genuinely Strengthen Programmes
- How can resilience frameworks be created that integrate risk, continuity, cyber and operations without duplicating effort or producing unnecessary complexity?
- How can resilience teams bridge the gap between PMO and IT governance for enterprise-level resilience?
- Build frameworks that can adapt to changing regulations, priorities and threats to ensure long term, value-based decision making?
Catherine Moore, Central PMO Lead, Mundipharma
Future Threats & Long-Term Resilience
PANEL Q&A
16.45 Set Teams & Organisations Up For Long-Term Success Through Fit-For-The-Future Strategies That Tackle The Next Generation Of Resilience Threats
- Encryption and quantum computing? Shifting alliances and geopolitical threats? What future risks and challenges should be front of mind for resilience professionals over the next 18 months?
- How can professionals balance the here and now risks of resilience whilst ensuring enough focus is given to future, uncertain threats?
- How can AI and new tech be integrated into resilience frameworks for long-term security whilst mitigating against the introduction of new threats?
Martin Mirimo, Head of Supplier Relationship Management, Travelodge
17.15 Afternoon Chair’s Closing Remarks & Official Close Of Conference
