Sustain Momentum Post-Deadlines With Strategic, Proportional & Levelled-Up Resilience Frameworks That Are Fit For The Future:
Updated & Embedded Operational & Organisational Resilience & Risk Strategies For Financial Services
One-Day, Financial Services-Led Conference Networking Exhibition, One America Square, Central London, 16th September 2025
09.00 GIC Welcome & Morning Co-Chairs’ Opening Remarks
Emma Mansfield, Operational Resilience Director, Lloyds Banking Group
Lee Webb, Group Head of Operational Resilience, Aviva PLC
EMBEDDING OPERATIONAL RESILIENCE POST-DEADLINE
09.10 Embed Operational Resilience At The Heart Of Your Organisation Post-Deadline & Drive Sustained Investment & Focus On Ensuring Business Continuity For The Future
- The end of one race, and the start of a new one…how can the energy around operational resilience brought on by the deadline be sustained going forward to ensure continuous improvement of resilience programs?
- How can internal engagement around operational resilience be kept alive post-deadline and ensure that resilient thinking and processes are embedded and prioritised within organisations?
- What key steps do professionals need to take to ensure operational resilience cements itself as business as usual within financial services, and ferment a culture of operational resilience?
Sarah Garrington, Head of Operational Resilience, Royal London
PANEL Q&A
THIRD PARTY & SUPPLIER RISK MANAGEMENT
09.30 Develop Watertight Third Party Assurance Strategies That Go Beyond Regulatory Needs For Powerful Resilience
- With critical third party regulations right around the corner, how can resilience, risk, procurement and third party professionals begin to prep for this critical update?
- How can Financial Services firms continue to engage with their critical third party suppliers around operational resilience and ensure critical outsourced services are backed by processes that meet regulatory requirements?
- Develop stringent supplier assurance and auditing programs for powerful resilience throughout complex supply chains
- With so many 3rd, 4th and nth party suppliers leading back to a critical third party, how can organisations protect themselves against concentration risk with outsourced services?
Gary Lock, Director, Global Head of Third Party Risk Management (TPRM), Fidelity International
Ollythia Bernard-Stewart, MD, International Head of Operational Risk, Wells Fargo
Samikendra Ghosh, Global Head of Third Party Risk Management (TPRM), Howden
Bob Dhillon, Global Head of Resiliency, Payment Operations, JPMorgan
VIEW THE FULL PROGRAMME HERE
